Our Services
Program Evaluations for Vulnerable Populations
We conduct independent evaluations for organizations that serve vulnerable and marginalized populations. Our evaluations use an equity lens to engage with community and to capture and communicate impact.
Establish holistic performance indicators.
Conduct surveys, focus groups and consultations with a focus on relationship building and equity.
Data collection and management using an equity lens.
Translating data into compelling impact reports.
We also train teams to conduct in-house evaluations using an equity-lens.
We also provide fractional support. Rather than paying external consultants for each project, we can provide part-time in-house support.
Data Strategy
We help organizations develop their data strategy with an equity-focused lens and train staff on data collection methods when working with vulnerable and marginalized populations.
Data Equity Training: Designed for organizations serving diverse populations, this course guides teams through pre-planning, demographic query design, community-centred data collection and methods, and privacy considerations.
Strategic Data Management: Learn to design an effective data plan, interpret key performance metrics, and build cross-departmental frameworks that directly inform service delivery.
Conflict Management
We provide customized training to help equip your teams to manage conflict.
Differentiate between constructive disagreement that drives innovation versus harmful dynamics that hinder operations.
Help leaders and team members recognize their role in conflict dynamics.
Tools for leaders and managers to help resolve conflict early.
Establish communications norms, feedback channels and policies to minimize unhealthy conflict.
When to engage external specialized services.
Our focus is on empowering your team with sustainable skills to manage conflict internally. If a dispute requires formal third-party intervention, we can provide trusted referrals to expert mediation firms through our network.
Psychological Safety
We help organizations create psychological safe workplaces.
Organizational Health Assessment: We measure psychological safety and trust across teams to identify key strengths and areas for growth. We develop custom roadmap to incorporate psychological safety into governance, leadership and management practice and operations.
Training: We provide hands-on training to equip organizations with practical tools to foster psychological safety.
Inclusion, Diversity, Equity and Accessibility (IDEA)
We help organizations to embed IDEA into their organizational policies and practices.
Organizational IDEA Assessment and Action Plan: We conduct current state analyses to produce reports that identifies promising practices and opportunities for growth across governance, human resources, organizational culture and client services. The findings are translated into action plans with timelines and accountability structures to embed IDEA into organizational policies and practices.
Training: We provide training on most IDEA-related topics.
Fractional Support: We provide on-demand expertise to advance your IDEA priorities without full-time overhead.
Community Outreach & Engagement
We help to plan out and conduct community outreach and engagement.
Planing and Facilitation: End-end support for public meetings and stakeholder consultations using an IDEA lens to balance diverse voices and manage expectations.
Training: Capacity building for staff on using an IDEA lens for stakeholder involvement and engagement, including active listening and conflict mitigation.
Client Stories
